Week 13 of 2017

It never rains… it pours….

Screen Shot 2017-03-27 at 10.36.06Well they say that it never rains it pours and it is too true… This last week has been testing.

Im still poorly with a nasty viral infection, then as many of you already know, I have had a nightmare with my printers and had a delay on the delivery of the new book which caused not only a back log of books, being sent out but also a handful of unhappy members 🙁

I hate to let anyone down, me and the team pride ourselves on our customer service, but this last week for the first time in 6 years has been totally unavoidable. One thing it has done is ensure I put something in place so it never happens again. The books are on route so hoping to get them out today and get the office back to normal. I don’t envy our postal service!!

Speak soon,
TerriAnn x

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