Refund And Coupon Policy

Refund Policy 

If you choose to cancel your order after it has been dispatched, notice must be given in writing within 1 working day of receiving the goods. Notice may be sent by e-mail to:

  • full name
  • Payment email address
  • date order was placed
  • Please note that, unless the item is damaged or has been delivered in error, you will be responsible for the costs of returning the goods to us

Once discussed with the head office Please return by recorded delivery to The TerriAnn 123 Diet Plan, Prime Business Centre, Suite 15, Milfield Estate, Doncaster, DN5 0SJ

*Please note ebooks are non refundable once downloaded as they cannot be refunded.

*If you receive a free ebook as part of a package and you wish to return the package for a refund, you will incurr a refund charge of £5 as ebooks aren’t refundable once downloaded as they cannot be returned.

We reserve the right to make a 20% restocking charge for any goods which are not returned in perfect unused condition or to refuse to accept such goods, at our sole discretion. Our postage costs and return postage cost will not be refunded. Your statutory rights are not affected.

Once we receive notification from you that you wish to cancel your the goods they must be returned within 7 working days. Once goods are received a refund will be credited within 30 days.

By purchasing our plan and membership you have agreed to our refund policy and contract. This does not affect your statutory rights.

Our Lifetime Memberships

1) Memberships are non-transferable and strictly for use by the named member as listed on the order system.

2) under 18s will not be authorised.

3) The TerriAnn 123 Diet Plan reserves the right to refuse or withdraw the offer of membership at any time.

4) The TerriAnn 123 Diet Plan reserves the right to cancel, change or amend memberships at any time and without notice.

5) Your membership card remains valid for the duration of your membership.

Our coupon codes and vouchers terms

All offer codes are applied to the value of the order, excluding delivery costs and are subject to our general Terms and Conditions.

The offer code must be entered in to the coupon code field on the basket page and applied for the discount to be deducted from the order.

Unless stated coupon codes cannot be combined and only ONE offer can be applied to any order.
Items already reduced in price, displaying a ‘Was’ and ‘Now’ price are also excluded from voucher offers.
Voucher codes and Offers can be amended or withdrawn at any time.

The TerriAnn 123 Diet Plan Membership Team can be contacted by email

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